Testimonials
On Point Distribution Partners a wholly owned New Zealand company, have been providing quality fire safety products for over 15 years.
Posted on Peter van den EndeTrustindex verifies that the original source of the review is Google. I had trouble adding a new smoke detector to an existing system. Spoke to a real person who was very helpful. Turns out I was too impatient and didn't give the system enough time to connect the new detectorPosted on Bernt CarlssonTrustindex verifies that the original source of the review is Google. Great product - very small unobtrusive profilePosted on Usha BavaTrustindex verifies that the original source of the review is Google. In both July/August2025 and March2026 I was in touch with OnPoint regarding a CAVIUS heat alarm that was intermittently beeping. I had great customer service over email regarding some troubleshooting suggestions. As these did not work I was sent a replacement heat alarm with absolutely no issues and at no cost (couriered to Auckland area). Very happy with my dealings with them.Posted on Levi WillisTrustindex verifies that the original source of the review is Google. Fantastic service. Talked to real person - did some troubleshooting - they replaced item. Fast, efficient and pleasure to deal with.Posted on Hayden LomaxTrustindex verifies that the original source of the review is Google. Fantastic customer service from Lisa and the team at OnPoint distribution. Sorted our Cavius alarm. Couldn't have been better.Posted on Kane BrightTrustindex verifies that the original source of the review is Google. Excellent experience with On Point Distribution Partners Ltd. Shaun replied to emails incredibly fast and genuinely went the extra mile. The level of detail and clarity he provided was outstanding and made everything easy to understand. Highly professional and very helpful. Would definitely recommend this company as they clearly know their products. Thanks again.Posted on Robert PorterTrustindex verifies that the original source of the review is Google. Finding really great products that are backed up by amazing customer support that go the extra mile seems harder and harder to find but Cavius has been amazing and gone over and above, would highly recommend both the 10 year smoke alarms as well as there customer service to anyone. Personally Lisa thanks for taking the time and effort to help resolve my question, your a legend.Posted on Wombo1Trustindex verifies that the original source of the review is Google. I needed new smoke alarms for our house and liked the look and reviews of the Cavius product. I purchased some and thought that would be the end of contact from the company, wrong. They initially sent an email post purchase with good information on installation, and then followed up 12 months later with a reminder email explaining that the units needed a bit of regular maintenance (a 30 second process). I am more than impressed with Peter and the Cavius team by following up on my purchase of the alarms with emails that help, and protect, us. This sort of attention to purchasers is almost non-existent these days. They need to be congratulated on their initiative of supplying the easy to understand information/videos for us to use. Thanks Cavius.Posted on KateTrustindex verifies that the original source of the review is Google. Great product and great customer service.Load more
“We had them installed in our new house a year ago. You don’t even notice them. People are amazed when I tell them it’s a smoke alarm!”
“This product warned us of a problem before we knew there was one! Brilliant!”
“We had these in our old house and knew when we moved we would get these again for our new house. We love the small footprint and also the more modern/commercial look. So easy to mount and, with a battery that lasts for years, you really can’t go wrong.”
“These little guys are much nicer looking that your typical fire alarms. We recently had an incident where our fireplace damper didn’t open properly, unbeknownst to us, and the smoke made its way through out the house setting off all four of our alarms one-by-one.”
“We haven’t had this go off in an emergency, so it is hard to truly rate it, but I feel better about having updated and had photoelectric alarms installed in the home. Nice size and easy installation.”
“These are great smoke and fire alarms. I’ve always used and had great luck with Cavius. These are much nicer looking in our rooms. They are not bulky looking like the other ones.”
“We had them installed in our new house a year ago. You don’t even notice them. People are amazed when I tell them it’s a smoke alarm!”
“I really like these little alarms. They’re small enough that you don’t even notice them, but loud enough that you WILL notice them when needed.”